LN
Lauraine N

1 reviews | Active since May 2017

31 May 2017, 15:40

Making my pregnancy a nightmare

<p>I app**** for membership last year, which was only approved on the 23rd of May this year (after expressing my dissatisfaction on hellopeter).<br />Also, I am told benefits are supposed to start in September this year, why I do not know because I have never been a main member of this medical aid (and I waited 5 months for approval of membership).</p> <p>I called the call centre (call ref: MH ********** 2 applies) regarding this matter, because when I app**** for membership, I was not pregnant, but while waiting for months on end for this application to be completed, I fell pregnant. I was asked to sent proof confirming the pregnancy so that this 3 month waiting period condition can be flagged, which I did. I called the call centre again today to no assistance.</p> <p>First I begged for to be made a member, now I am begging to enjoy maternity benefits during this memorable time in my life</p>

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply31 May 2017, 16:18
Official

Good day

Thank you for giving us an opportunity to respond to your concerns. We are looking into this and will provide feedback.

Kind regards

The GEMS online team