MN
Mayenziwe N

1 reviews | Active since Mar 2014

28 Jul 2022, 04:04

Long wait

I have a query Reference number Q5BB24. I have been promised that I will get response within 48 hours but never did. I have been sending follow up messages on Social Media and as well as email. My father is on monthly chronic medication so I want to know what is the outcome before month ends in July

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Replies (3)
MN
Mayenziwe N's update31 Jul 2022, 09:56
Reviewer Update
Goo day

I have been asked to send my appointment letter again. I did but it's the only one that I have and it clearly shows exactly when I am starting so I do not understand why I am requsted to send it agan. The lady that was assisting me promisedt to come back with feedback but she did not
MN
Mayenziwe N's update03 Aug 2022, 13:57
Reviewer Update
I am so confused now. I was given a contribution schedule on Monday the 1st today I received a contribution letter. These 2 show different amounts. Kindly please clarify.
MN
Mayenziwe N's update16 Aug 2022, 21:35
Reviewer Update
I so wish that this matter canbe resolved professionally once and for all. I was told to ignore the last contribution letter I received and focus on the email before the letter. The opposite happened when it came to deductions, they deducted the amounts on the letter. I am so confused I am thinking of fowarding this matter if no one still clarifies what is right for me.