TM
Tankiso M

1 reviews | Active since Sept 2014

05 Feb 2016, 07:58

Long outstanding bills

Prime cure is not settling medical bills, albeit numerous occasion of follow ups by providers and members.<br> <br> Below see timeline of endless enquiries:<br> On the following dates we followed up:<br> <br> RHONA : 2016/01/04 16:39:09 ---Act: 2016/01/05 Tue -----****5 <br> Chantelle Johnson from medscheme is in process with Gems about the acc <br> ounts transmitted to them in full and not paid accordingly <br> <br> RHONA : 2016/01/11 13:43:55 ---Act: 2016/01/18 Mon -----****8 <br> No record on web - Costa <br> ref nr 11873 <br> mail claim to them<br> <br> RHONA : 2016/01/11 13:45:45 ---Act: 2016/01/18 Mon -----****8 <br> ATT: DENTAL - HOSPITAL ACCOUNT <br> PLEASE FORWARD THE ATTACHED ACCOUNT FOR PROCESSING <br> REF NR 11873 - COSTA <br> <br> RHONA : 2016/01/14 12:59:57 ---Act: 2016/01/21 Thu -----****1 <br> re-mail again to: [Email Removed] <br> ref *** <br> Qubukile<br> <br> RHONA

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply05 Feb 2016, 08:27
Official
Hello TankisoM,

Thank you for affording GEMS the opportunity to respond to your concerns.
A GEMS consultant will contact you shortly to provide you with the necessary assistance.

Please allow us some time to investigate your complaint.


Kind Regards,

The GEMS Online Team