RC
Riaan C

1 reviews | Active since Mar 2009

15 Feb 2016, 13:40

Lethargic service

Slow and carefree response in the call centre. No response on chronic script submission. These are two recent examples.

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply15 Feb 2016, 14:10
Official
Hello rdc,

Thank you for affording GEMS the opportunity to respond to your concerns.

A GEMS consultant will contact you shortly to provide you with the necessary assistance.

Kind Regards,

The GEMS Online Team