PD
Premilla D
1 reviews | Active since May 2016
30 Jun 2025, 19:06
Lazy, ***********, unhelpful staff
So tired of their incompetence. I have requested twice for the Tax Certificate, but no one mans the email for customer care. Or else the person who mans it is brain dead. They don't care about their members. Truly. I am sick of their incompetence
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
01 Jul 2025, 09:59Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS
Gems (Government Employees Medical Scheme)'s reply01 Jul 2025, 09:59
Official
Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS