NL
Nomthandazo L

1 reviews | Active since Apr 2015

08 Apr 2024, 15:24

Lack of response regarding medication

I am writing to express my extreme frustration and disappointment regarding the lack of response to my repeated attempts to obtain my chronic medication. As a patient who relies on these medications for my health and well-being, it is unacceptable that I have not received any communication or assistance despite my numerous calls and emails.

I have been trying to reach out to your office but I have not received any acknowledgement or resolution to my inquiries. This lack of responsiveness is not only unprofessional but also puts my health at risk as I am unable to access the medication that is crucial for managing my condition.

I informed Medipost that I have sent my result and the doctor advised the results were sent too and my prescription but till date I have not received anything.

I urge you to prioritize this matter and provide me with a prompt resolution. I need my medication in order to maintain my health and well-being, and the current situation is causing me unnecessary stress.

0
Replies (1)
NL
Nomthandazo L's update10 Apr 2024, 11:02
Reviewer Update
I have still not had a response from Gems this is getting out of hand really.