INEQUALITY

I have been in communication with GEMS different people have been assisting me but up until now I have not been assisting,it’s either there’s a problem with the form or they have “network problems “ they can’t hear us. I have been on line with different people I have not been helped instead they are making mistakes.This imigration of my mother we do not want any mistakes as we do not want her to be on any waiting period as she was already on my sister’s medical aid. This is so annoying because GEMS do not treat their clients the same you might have the same issue but find that someone else’s issue get resolved quicker I guess that is because there’s racial **************.I am beyond disgusted with this treatment .