SN
Sondelani N
1 reviews | Active since Mar 2026
17 Mar 2026, 20:54
Incorrect Claim
An incorrect claim was made to my mother’s account and she has been trying to get the claim removed from her account as she never visited that doctor but she has been getting the runaround. We don’t understand how an incorrect claim could be made against someone’s account when she never visited that doctor who is in Limpopo and we stay in Mpumalanga and no one is willing to help
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Gems (Government Employees Medical Scheme)'s replyOfficial
18 Mar 2026, 09:26Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply18 Mar 2026, 09:26
Official
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS