*********** STAFF DENIES HEALTH CARE

<p>Application for membership – ********** 18193</p> <p> </p> <p>Is anyone actually going to help me in this institution. I am sick and tired of the incompetence.</p> <p>After my mother's passing I app**** for continued membership in January.</p> <p>I have been ignnored for a whole month by the institution, instead I am receiving letters, texts and emails that documents are outstanding - which I sent twice, and 5 call centre staff said they received them and they will elevate my issue.</p> <p>Furthermore, you are putting my life and that of my dependent in danger by not assisting me get medical aid cover.</p> <p>Your call centre is useless, the problem is “escalated” everyday but I have never been called even once about this issue.</p> <p>Must one die first before you see the seriousness of impeding their right to health care? </p>