OC
O C

1 reviews | Active since Feb 2021

15 Feb 2021, 16:26

Incomitance and zero empathy.

My Wife and i have been trying to get GEMS to pay us a claim for a OBJ visit for our baby and we have been given the run around. Calls for 2hour at a time with no resolution. Emailed and forwarded communication from as far back as late September 2021. Inclosing this seems to summarize every Govt institution what a sad and revolting state of affairs. Can we not just get some service. it seems we are not alone in this struggle !!!

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Replies (1)
OC
O C's update01 Mar 2021, 18:06
Reviewer Update
After a looooooooong wait of a good 5 months we finally got the money thanks to the complaint lodged on hello peter else i dont know how much longer we would have still been waiting.
Thank you all at Gems who did do there part to get it done!