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Nosipho N
1 reviews | Active since Oct 2023
07 May 2026, 16:54
I'm waiting for my death day due to gems negligence and poor service
I'm currently sick the specialist said I need to do mammogram but Gems is not helping. They said they need motivation I sent it on the 23rd of March 2026 until now I do not get response from them. Their service is poor. I do not recommend this medical aid. Waste of money and lot of stories
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Gems (Government Employees Medical Scheme)'s replyOfficial
08 May 2026, 12:01Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply08 May 2026, 12:01
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS