Ss
Shereen shereen.jardine
1 reviews | Active since Mar 2025
13 Mar 2026, 10:45
I have been calling for two days
I have been calling for two days. Yesterday waited for over two hours no assistance Today I waited 47 minutes. The worst service ever.
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
13 Mar 2026, 11:07Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply13 Mar 2026, 11:07
Official
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS