1 reviews | Active since Jul 2016
Horrible GEMS Admin service
GEMS Is such a horrible medical aid
Their service is super horrible, for 5 months I have been waiting for them to change my banking details , each month I get to be in errears and it is such an inconvinience for me to go to the bank and make a deposit . When I call they say they have fixed it. I go to the branch they tell me it has been fixed. Yet on the 6th month I still have to make a deposit because they havent updated their details on their side. I do not know if there is no admin there or what . I just hate it
Good day
Thank you for letting us know about your experience. We are so sorry to hear that it has not been a positive one. We are looking into this and will provide feedback soonest.
Kind regards
The GEMS online team
Good day
Thank you for letting us know about your experience. We are so sorry to hear that it has not been a positive one. We are looking into this and will provide feedback soonest.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your concerns regarding your change in banking details.
We can confirm that your banking details have been updated.
We apologise for the delay.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your concerns regarding your change in banking details.
We can confirm that your banking details have been updated.
We apologise for the delay.
Kind regards
The GEMS online team