1 reviews | Active since Dec 2013

02 Jun 2017, 16:29

Hello, anyone actually doing work at GEMS???

<p>We have been submitting application forms since Jan for dependents that must be added to my medical aid without any responses. I've emailed and called Gems on numerous times and all I get is regence numbers and also emails that they will respond within 48 hrs. If one request to speak to a supervisor than your call is put on hold until it is eventually dropped! Can Gems please urgently contact me!</p>

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Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply05 Jun 2017, 08:33
Official

Good day

Thank you for affording us the opportunity to respond to your concerns. We are looking into this and will provide feedback as soon as possible.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply05 Jun 2017, 08:47
Official

Good day

Thank you for affording us the opportunity to respond to your concerns. We are looking into this and will provide feedback as soon as possible.

Kind regards

The GEMS online team