GEMS WORST MEDICAL AID EVER

PHONE CALL TODAY AT 6 APRIL 2024 MRS THABISENG WEREBY INCREASE TOOK PLACE I HAVE MAJOR BRAIN INJURY AND CANT ALWAYS UNDERSTAND ALL MY SON IS ALWAYS HELPING ME INCREASE TOOK PLACE GEMS SAID THEY REFUSE TO LET ME NOW YEARLY INCREASE ALTOUGH THEY ARE AWARE OF MY BRAIN INJURY THEY ARE REFUSING TO DO SEND EMAIL SAME PROBLEM WITH MY CRONIC MEDICATION WEREBY ALL WERE EMAIL TO GEMS A FEW DAYS AGO. WORST SERVICE EVER.