GEMS *****ULENT REVERSALS

Good day, Please note,10 months ago I settled a bill, out of pocket. I recieved my refund, invoices everything was done and settled. Now 10 months later,(bill was in June 2022, now 17 April 2023) someone has authorized and requested a reversal of payment from my supplier( Anethesist )

The money was reversed out of their account a few days ago and since they have been attempting to resolve the matter and get their money THAT I paid back. The supplier has made numerous attempts to contact a supervisor- to no avail. I am unaware as to who authorized this reversal as I have definitely not. I also want to know why GEMS feels that they are able to claim money THAT I OUT OF POCKET PAID. Nothing is due to GEMS. This is a *****ulent matter of my finances being claimed and reversed.

Please could someone assist in this matter being resolved. Any further documentation / call references may be requested.

Tarryn Layman