Gems service sucks

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: Mbalenhle M

I have terminated my contract with the above mentioned medical scheme on the 21 November 2018,to my great surprise they are still debiting my account till now, So I don't know how to stop this from happening .

As frustrating as it am just sitting here with all proof that the contract was terminated.

Helpful (0)

Replies (2)

Gems (Government Employees Medical Scheme)'s replyOfficial

15 Jan 2019, 13:25

Good day

Thank you for affording us the opportunity to respond. In order for us to assist you. please send us a private message with your membership number.

Kind regards
The GEMS online team

Gems (Government Employees Medical Scheme)'s reply15 Jan 2019, 13:25

Official

Good day

Thank you for affording us the opportunity to respond. In order for us to assist you. please send us a private message with your membership number.

Kind regards
The GEMS online team

Gems (Government Employees Medical Scheme)'s replyOfficial

29 Jan 2019, 09:38

Good day

Thank you for bringing your concerns pertaining to your contributions to our attention.

As per our conversation with you, please be advised that you will be refunded once we receive your January 2018 contributions.

Please accept our sincere apologies for any inconvenience caused by the delay in resolution.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)'s reply29 Jan 2019, 09:38