TB
Thami B

1 reviews | Active since Jun 2017

19 Sept 2018, 05:49

Gems refuse to R2000 doctors bill while im paying gems R4000 every month

Gems refused to doctors bill although I am paying gems R4000 every month leaving my kids with nothing.

Germs authorised my dental operation with authorisation ********** 6 and the now the doctor want to take me to the lawyers so that my name can be black listed.

Please help me.

My contact: ********** Email: **********

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply19 Sept 2018, 10:34
Official

Good day

Thank you for giving us the opportunity to respond to your concerns. We are looking into this matter and will provide feedback.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply25 Sept 2018, 08:36
Official

Good day

Thank you for alerting us to your concerns.

Please note that the benefit was paid correctly from the member's financial limit. We have sent you a breakdown of the benefit spend for 2017.

We trust the above is in order.

Yours in service

The GEMS online team