1 reviews | Active since Jul 2016
Gems playing with people's lives 2cnd complain on chronic meds
<p>Seriously... chronic medication is so important why not take a gun and shoot my mother right now? Why has her meds not being delivered. Mind you your money is debited nicely every month. Yet the very person who pays you you are toying with her life. You have no more than48 hrs to have that medication delivered to her or I will escalate to other media platforms and lawyers if I have too. </p> <p> </p> <p>I'm tired of your automated systems and I'm tired of repeating the same thing. You had an service agreement that you are not fulfilling. </p> <p>Complaint in regards to chronic medication <br />Profile no. 891503<br /> <br />Customer has not received her chronic medication regardless of having faxed her 6month prescription to you. <br />I need that medication delivered in the next 2days. Do you have no respect for your chronically ill clients. Must I make a public complaint about Gems first before we can stop having these problems</p> <p>It's an emergency as the medication has run out. Please investigate and respond immediately</p> <p>Or call ********** </p>
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
We are looking into this matter and will provide feedback.
Kind regards
The GEMS online team
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
We are looking into this matter and will provide feedback.
Kind regards
The GEMS online team
Good day
Thank you for affording GEMS the opportunity to respond to your complaint regarding your chronic medicine delivery.
We are pleased to confirm that the medicine has been delivered to your doctor's rooms and has now been collected by yourself.
Please accept our sincere apologies for the delay in processing the application and for any inconvenience caused in this regard.
We trust the above is in order.
Yours in service
The GEMS Online Team
Good day
Thank you for affording GEMS the opportunity to respond to your complaint regarding your chronic medicine delivery.
We are pleased to confirm that the medicine has been delivered to your doctor's rooms and has now been collected by yourself.
Please accept our sincere apologies for the delay in processing the application and for any inconvenience caused in this regard.
We trust the above is in order.
Yours in service
The GEMS Online Team
