1 reviews | Active since May 2016
GEMS - NOT COMPETENT WHEN CHANGING BANKING DETAILS !!!
Good day
I have requested the change of my BANKING details for debit order purposes on 19 NOVEMBER 2021 already, and it has still not been confirmed.
After I have submitted all relevant documentation to you on 19 NOVEMBER 2021 via email, I received an sms requesting a certified copy of my ID - which was already submitted with my email of 09 NOVEMBER 2021. I contacted your accounts section and it was CONFIRMED that ALL relevant documentation has been received. I was informed that I should receive a confirmation sms within 2 days. BUT this has STILL NOT BEEN DONE !
The debit order was supposed to go off from my new account already at the end of NOVEMBER 2021 - WHICH DID NOT HAPPEN. AGAIN, I contacted your accounts department and AGAIN it was confirmed that ALL documentation was received and that I will receive a confirmation sms within 2 days ---- THAT STILL HAS NOT HAPPENED !!!
It is now almost the end of DECEMBER 2021 and I am STILL waiting for the confirmation.
I have now CLOSED the previous banking account --- this will mean that if you do not update my banking details, my medical aid debit order will be RETURNED and the contributions will NOT BE PAID.
PLEASE GET BACK TO ME IN ORDER TO SORT OUT THIS MESS !!!
Thank you for your replies. However, please explain what MEDIA-11068 is about ?
I have requested my BANKING details for debit order purposes, to be CHANGED on 19 NOVEMBER 2021 already, and ALL requested documentation was submitted together with this email. To today, it has still not been confirmed.
Your voice-message left on my cellular phone is NOT clear. I cannot make out what the message is about as it is scrambled.
Could you PLEASE get back to me a.s.a.p.
Thank you
Thank you for your replies. However, please explain what MEDIA-11068 is about ?
I have requested my BANKING details for debit order purposes, to be CHANGED on 19 NOVEMBER 2021 already, and ALL requested documentation was submitted together with this email. To today, it has still not been confirmed.
Your voice-message left on my cellular phone is NOT clear. I cannot make out what the message is about as it is scrambled.
Could you PLEASE get back to me a.s.a.p.
Thank you
The necessary documents have ALREADY BEEN EMAILED TO YOU ON 19 NOVEMBER 2021. Instead of PLAYING with people's LIVING and COVER, DO THE RIGHT THING !!!!
You can contact me ANYTIME between 00:00 and 00:00 - I am ALWAYS available !!!
The necessary documents have ALREADY BEEN EMAILED TO YOU ON 19 NOVEMBER 2021. Instead of PLAYING with people's LIVING and COVER, DO THE RIGHT THING !!!!
You can contact me ANYTIME between 00:00 and 00:00 - I am ALWAYS available !!!
PLEASE CONFIRM IN WRITING THAT THIS MATTER HAS NOW ONCE AND FOR ALL BEEN ATTENDED TO IN A PROPER MANNER !
THANK YOU
PLEASE CONFIRM IN WRITING THAT THIS MATTER HAS NOW ONCE AND FOR ALL BEEN ATTENDED TO IN A PROPER MANNER !
THANK YOU