Gems Medical aid only for profits not wellbeing .

Gems is the worst medical aid ,I called last year when my mom very sick needing a air ambulance, e.g a helicopter to take her to east london,the lady at gems said they don't call a helicopter, the only call an ambulance, we had to take her to mthatha by an ambulance and she passed on at st Mary's hospital had she been taken to east london she would be alive today,the gems medical aid is out there for profits not the wellbeing of its members.