Gems Medical aid

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: Paulana B

I am having the worst service since the 7th of February 2025. My pharmisest sen a mail throw to gems chron department with reveral letter and qoute for bloodpressure machine. I still did not get answer and nobody seems to can help me. I need this machine urgently because of health issues. Hope somebody will get back to me.

Helpful (0)

Replies (3)

Gems (Government Employees Medical Scheme)'s replyOfficial

25 Feb 2025, 09:01

Good day,

Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***.

We look forward to receiving your positive feedback.

Regards, GEMS

Gems (Government Employees Medical Scheme)'s reply25 Feb 2025, 09:01

Official

Paulana B's updateReviewer Update

25 Feb 2025, 10:13

Thank you eml medsheme for your fast help on my complaint and request.

Paulana B's update25 Feb 2025, 10:13

Reviewer Update

Thank you eml medsheme for your fast help on my complaint and request.

Paulana B's updateReviewer Update

25 Feb 2025, 10:15

Thanks Ratanang Phokane for your quick assistance. I appriciate your help.

Paulana B's update25 Feb 2025, 10:15

Reviewer Update

Thanks Ratanang Phokane for your quick assistance. I appriciate your help.