AM
Aphelele M
1 reviews | Active since Dec 2024
18 Jun 2025, 16:27
Gems medical aid ambulance services is very poor, they have no sense of urgency
Gems medical aid ambulance services. Their services is very bad, they have no sense of urgency. I've been waiting for them at Elliotdale clinic for 3hrs now with my sisters baby. I've been callung them since they said they're 1 hour away. They are telling different stories. Its disgusting
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
19 Jun 2025, 09:41Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS
Gems (Government Employees Medical Scheme)'s reply19 Jun 2025, 09:41
Official
Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback.
Regards,
GEMS