MB
Marthie B

1 reviews | Active since Mar 2016

15 Mar 2016, 12:28

Gems linger to refund me for payment to hosp+drs

I had eye operations in left and right eye on 25 Aug. & 27 Aug.'15 I had to pay for all expenses because hospital and doctors did not want to work with Gems Gov. Med. Scheme because Gems don't pay their accounts. Now I am also struggling to get re-funds from Gems for the payments I made. Gems is full of excuses and promises and nothing happens after that. ( I am on the Beryl Option - Member no.***

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply15 Mar 2016, 14:03
Official
Hello MarthieBrummer,

Thank you for bringing your concerns to our attention.

We are attending to your complaint and we will provide feedback as soon as possible.

Kind regards
The GEMS Online Team