GEMS is too expensive and not transparent

I resigned from my employer and unfortunately medical aid was deducted in my last salary, so I presumed I could use my medical aid consequently.

Ever since I left GEMS, I have been harrased by threats to pay back the money they approved for my medical aid transactions. I have never heard of monthly limit and it is just day-light ******* that they can take 100% and you can only use approximately 20% all year from the "medical aid savings account'' .

Why are we paying so much if really it is for our benefit? Is it all about profit?I know they should pay employees, etc. But 80% is just too much profit.

I don't think anyone who never get extremely sick should join this medical aid. If I was paying all my medical costs out of pocket, I am sure I would have been in a better situation than being harassed to pay back money that they approved.

Conclusion: Warning to all who never get sick, don't join this medical aid. it will use your money and you will get almost no value for your money. I am not sure about those with serious sicknesses, maybe they benefit more. But still i would not recommend GEMS to anyone. Play far from this medical aid