GEMS IS THE WORST MEDICAL AID EVER

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: Oritonda M

Gems keeps on dissapointing,Why do we have to pay co payment for chronic medication even though I choose the pharmacy, why not paying for docters consultations and why not pay full amount for emergency at casualty?

Helpful (0)

Replies (2)

Gems (Government Employees Medical Scheme)'s replyOfficial

03 Nov 2025, 10:49

Good day,

Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***.

We look forward to receiving your positive feedback.

Regards, GEMS

Gems (Government Employees Medical Scheme)'s reply03 Nov 2025, 10:49

Official

Good day,

Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***.

We look forward to receiving your positive feedback.

Regards, GEMS

Oritonda M's updateReviewer Update

04 Nov 2025, 11:18

Your service is bad

Oritonda M's update04 Nov 2025, 11:18

Reviewer Update

Your service is bad