AH
Amelia H

1 reviews | Active since Dec 2022

18 Dec 2022, 08:59

GEMS IS THE WORSE

Very disappointed with GEMS, after speaking to 6 Agents still no help or assistance. I'm with Emerald Value Option and last week Thursday an email sent stating that most netcare hospitals will not be on my plan. And I'm 37 weeks pregnant due in January and my nominated hospital is no more on the list, and no one is willing to help all the agents keep saying I need to pay R12 000 Co payment yet two months ago I already got authorization code to have my baby at the hospital. With the netcare hospitals they offering me the closest is 3 hours away. Why should I pay a co payment? This is ridiculous paying so much for medical aid but without any help.

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Replies (1)
AH
Amelia H's update19 Dec 2022, 12:51
Reviewer Update
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When you get someone to call, please ensure they have the hospitals affiliated with Emerald Value for year "2023". Please ensure these hospitals are close to my address 11 Detroit Street Havenside Chatsworth. After speaking to about 10 of GEMS agents all of them were unreliable!
Busi- NH***
Thumelo- MH***
And the rudest Siyabonga - GEM***5

I need the list asap of hospitals affiliated with Emerald value for 2023