VM
Vukani M
1 reviews | Active since Apr 2026
05 Apr 2026, 17:50
Gems incompetence
My mother is witg Gems, she was admitted to hospital on the 27th March. Approval was granted process completed. Now a couple of days later on the 4th of April an sms from gems stating that administration has been decline. Mind you my mother is already out of the hospital.
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Gems (Government Employees Medical Scheme)'s replyOfficial
07 Apr 2026, 09:45Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply07 Apr 2026, 09:45
Official
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS