WM
Wilheminah M
1 reviews | Active since Jan 2021
01 Nov 2025, 09:18
Gems incompetence
Good day
Kindly assist with my new application because till today I am not getting assistance due to my initials spelt incorrectly on acceptance letter. I call without any help always thevissue is escalated to team leader.
Regards Mphahlele WR
Helpful (0)
Replies (1)0
Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
03 Nov 2025, 10:49Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply03 Nov 2025, 10:49
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS