LN
Lauraine N
1 reviews | Active since May 2017
14 May 2026, 22:59
Gems happy to take contributions, but not happy to pay service providers
I am unhappy with your conduct. I had a consultation with my nominated GP on 25 Feb 2026, and up to this day it has not been paid. Now the Dr is threatening to take legal action. Please sort this out! Get your house in order!
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
15 May 2026, 09:34Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply15 May 2026, 09:34
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS