1 reviews | Active since May 2020
GEMS gladly takes money excepts does proper research
Please explain to me why you are taking R3000 off my salary for a new member who was a member last year and has had previous medical aid.
Furthermore GEMS never not once indicated that the additional R3000 would be taken off my salary.
I'm fed up with GEMS just doing and taking money as they please without informing paying members.
Please go and check that dependent *** was previously on GEMS and refund me the R3000 that has been taken off my salary for three months.
Thank you for engaging with us. We are attending your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Thank you for engaging with us. We are attending your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS