GEMS

The most useless medical aid scheme ever!!! Every time I submit a claim for reimbur*****t, I end up having to make numerous follow up calls. The latest is two claims submitted to them on the 7th October. I have now been told that one will be repaid to me on the 1st November (so long???) and the other one - oh, that one hasn't even been captured yet. It has literally been sitting in the claims department since 7th October and to date, nobody has done a damn thing with it. ***!!!!!! I am so tired of the inefficiency I have to experience daily.