Gems Dental Complaints please help

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: Ansie G

I am sending emails to gems complaints every time somebody gives me a reply and I want to ask a question on that reply, I must send a mail again to gems complaints and wait again a few days to get an answer. Can somebody from gems dental complaints please phone me that I can talk and email that one person until my query is completed, please. AM Goosen ***

Helpful (0)

Replies (2)

Gems (Government Employees Medical Scheme)'s replyOfficial

23 Jan 2025, 11:24

Good day,

Thank you for engaging with us.

We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.

Regards,

GEMS

Gems (Government Employees Medical Scheme)'s reply23 Jan 2025, 11:24

Official

Good day,

Thank you for engaging with us.

We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.

Regards,

GEMS

Ansie G's updateReviewer Update

23 Jan 2025, 11:48

please can somebody from the dental department complaints just phone my you just send me back the reply I already received that was not the problem. The problem is that I need to talk to a person that can answer all my questions in one conversation. ***

Ansie G's update23 Jan 2025, 11:48

Reviewer Update