TVdW
Tanya Van der Westhuizen
1 reviews | Active since Jul 2009
15 Jan 2026, 11:29
GEMS are disappointing both health practitioners and mostly the people we serve, our patients.
GEMS medical aid fails both patients and service providers. Patients suffer and healthcare providers get more reluctant to deal with medical aids on behalf of their clients. We can do better in this country.
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
15 Jan 2026, 14:30Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply15 Jan 2026, 14:30
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS