zM
zukiswa M
1 reviews | Active since Jun 2016
20 Oct 2025, 13:17
Frustrated about
Good day I would like to raise a concern as a service provider at gems. The service is so poor. No communication we can't get through to impementations to enquire. I have called the call center numerous times and they just tell you that implementation is not available.
Helpful (0)
Replies (1)0
Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
20 Oct 2025, 15:20Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply20 Oct 2025, 15:20
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS