1 reviews | Active since Mar 2017
extremely poor service
<p>I app**** for a medical aid on the 6th of february 2017 i just received an sms saying they recieved my application, After two weeks i called and they told me my apllication was incomplete, i completed a new one. Till today i have not received any feed back, i have to be the one that have to call and check when i do they say the will notify me as soon as it is done. Since february till today nothing is been done and no one borthers to call, sms or email me to tell me how far they are with my application.</p> <p> </p> <p>I am extremely frustated and disappointed. </p>
Good day
Thank you for affording GEMS the opportunity to resolve your query. We are looking into this and will provide feedback.
Kind regards
The GEMS online team
Good day
Thank you for affording GEMS the opportunity to resolve your query. We are looking into this and will provide feedback.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership concerns.
We can confirm that your membership has been accepted with effect from 1 April 2017, with a 3-month general waiting period and a 12-month pregnancy-specific condition. We have in the interim, emailed a certificate of membership to you.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your membership concerns.
We can confirm that your membership has been accepted with effect from 1 April 2017, with a 3-month general waiting period and a 12-month pregnancy-specific condition. We have in the interim, emailed a certificate of membership to you.
Welcome to the GEMS fold. We look forward to being of service to you.
Kind regards
The GEMS online team