ESCALATION TO MEDICAL ADVISOR 8 DAYS LATER NO FEEDBACK RE PATIENT IN DIRE NEED OF HEART MEDICATION

Specialist app**** for chronic medication for a 71 year old patient with severe heart problems. Having been hospitalized for this before. Application referred and escalated to the medical advisor since 30/09/2021. This patient is medically not well and is paying cash for the medication as without this she would be hospitalized continuously. What is the purpose of escalation if the medical advisor does not prioritize cases or medication for patients in dire need. Medical aid is being saved hundreds of thousands by the patient who is a pensioner currently paying for the medication herself. PLEASE SOMEONE TAKE THIS TO THE BOARD as this is a clear case of playing with the member's life.