Enquiry

I am on sapphire option In August 2016 i was involved in a car accident and was taken to a public hospital around my area. Upon my arrival there my fractured leg was checked and was told that i have a minor fracture and my leg was covered with a back slab. The pain did go away so visited my GP who referred me to radiographers at Pholoso Netcare in Polokwane. It was discovered that i have a serious fracture that need to be operated. My GP arranged with one of the orthopedic surgeon to assist. I paid cash for the operation as i was frustrated and having a severe pain and seeing that the public hospital have let me down I am bringing this matter to your attention as i want to know if i should have claim the fees back from my medical aid or any advise.