Does Gems have problems we don't know about?

Vir weke poog ek al om 'n saak onder Gems se aandag te bring:<br> 1) Die inbelsentrum kan my nie help nie.<br> 2) Ek stuur 'n \complaint"";will you atleast answer my enquirie and explain to me why it is not paid?<br> <br> History of enquiries:<br> - Telephone calls<br> - Emails to enquiries and complaints.<br> <br> Please see the following references:<br> - MH ***3<br> - MH ***1<br> - MH ***1"""