LP
Lavashinee P
1 reviews | Active since Jan 2025
31 Mar 2025, 11:47
Disgruntled member
This is the 2nd time that needed Auth for a procedure that needed to be done urgently..and it's gone 19 days passed with no feedback. They don't care about the well being of their members which is so disappointing
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
31 Mar 2025, 14:21Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply31 Mar 2025, 14:21
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS