Disgruntled Client

I want to know why GEMS has decided to stop supplying me with Jalra 50mg,this medication has helped with my diabetes and now since it has been stopped, my sugar reading has increased. I am disappointed that I am being treated in this manner if anything should happen to me please be aware that my family knows about the situation. I want a letter explaining why GEMS has decided to stop the medication. Secondly my Puricos has also been stopped GEMS claiming that my funds are exhausted, now how does this happen if at the beginning of the year my chronic medication is approved for the year and then when it comes to August suddenly certain meds(puricos and Jalra) are stopped. This is totally unacceptable, I expect a response in this regard I have also submitted an invoice to GEMS for non payment as my son was in hospital at the time and they have not paid the supplier. GEMS is really not helpful I have sent the email on 10/10/2019 and have to date still not received a response.