Didn't pay claim cause I apparantly don't exist

<p>Hi there</p> <p> </p> <p>I went to the psychiatrist two weeks ago. They sent all the information through the, but on Friday they let me know that GEMS won't pay the claim, because I don't exist. </p> <p>I have sent them probably 5 emails with the invoice and all of my detail, yet no reply. I hardly ever go to the doctor and all me detail is correct. So much for their 48h response promise. What a load of *******. </p> <p>I'm trying hello Peter now, next step will be the medical council. </p> <p>Very unsatisfied with them in general. </p>