DELAYS IN REFUND PAYMENT

GEMS HAS BEEN SENDING ME FROM PILLAR TO POST INSTEAD OF REFUNDING ME, I WAS TOLD THAT I NEED TO UPDATE MY BANKING DETAILS, EVERYTHING WAS SENT. NOW, 2 MONTHS LATER IM TOLD MY CERTIFIED ID COPY IS OLD WHILE IT WAS VALID WHEN I FIRST SENT IT. IM SO HAPPY TO BE LEAVING THIS SCHEME