December without a wheelchair

<p>Hi</p> <p>On the 28th October i send in a request for a new wheelchair, i did send in all the documentation quotations and motivations from my Doctor</p> <p>On the same day i got the auto response email that you have received the request from me</p> <p>After about a week i phoned and was told the department working with the requests are very busy and i should phone back in a week</p> <p>Again i phoned after a week and was told the same</p> <p>On the 30th November i spoke to a Me T Jansen and she asked me to send the quotations and Motivation to her personal email so that she can see if she can help me, but still nothing</p> <p>I phoned again at the beginning of December and spoke to a gentleman who checked everything for me and he gave me a reference for the call and for my application</p> <p>Call reference: mh ********** 6<br />Application ***</p> <p>And he told me that i will have an answer by tomorrow (16/2/2016)</p> <p>I phoned today (15/12/2016) because tomorrow is a public holiday just to hear the same again, no answer i must wait</p> <p>I am leaving for holiday next week and i thought this will be sorted out by now</p> <p>Also i am not sure how long that quotation will be valid for</p> <p>Please help me because i must know if i must arrange for a wheelchair for the holiday</p> <p>Thank you</p>