LP
Lavashinee P

1 reviews | Active since Jan 2025

24 Jan 2025, 17:41

Complaint - Dissatisfied member

i am really disappointed with with Gems medical aid, as they show no signs of importance to their customers, There service is really appalling and they seem to have no sense of work ethics

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply27 Jan 2025, 09:47
Official
Good day,
 
Thank you for engaging with us. 
 
We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
 
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours) 
 
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback. 
 
Regards,
GEMS