MM
Mthobisi M
1 reviews | Active since Apr 2016
29 Aug 2025, 09:42
***** claims
I have *****ulent claims. More than 7 claims from Dr Mongi Mrali Dr. How can gems allow this to happen. I dont use such a Dr and nor do my dependents. Please reverse all these claims and charge this dr for such *****.
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Replies (2)
Gems (Government Employees Medical Scheme)'s replyOfficial
29 Aug 2025, 09:50Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS
Gems (Government Employees Medical Scheme)'s reply29 Aug 2025, 09:50
Official
Good day,
Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.
If you have an urgent query, please contact us on: ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS
MM
Mthobisi M's updateReviewer Update
02 Sept 2025, 06:22Dr Mrali is indeed my doctor after further verifications , the medical aid should not reverse any claims thereof. Apologies for the inconvenience and confusion…I had mistaken the surname
MM
Mthobisi M's update02 Sept 2025, 06:22
Reviewer Update
Dr Mrali is indeed my doctor after further verifications , the medical aid should not reverse any claims thereof. Apologies for the inconvenience and confusion…I had mistaken the surname