BS
Belinda S
1 reviews | Active since Sept 2014
24 Aug 2015, 12:30
Claim not paid
On 7/1/2015 my son underwent a bloodtest. Ampath sent the account to GEMS. They did not pay R948 up till today. Since April I have visited the walk inn centre twice. I phoned the call centre. I sent email to the complaints dept, who never gave me feedback. I have since reported the matter to the Council of Medical Schemes. Extremely poor service, GEMS!
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Gems (Government Employees Medical Scheme)'s replyOfficial
24 Aug 2015, 12:51Hello Belindabfn,
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Gems (Government Employees Medical Scheme)'s reply24 Aug 2015, 12:51
Official
Hello Belindabfn,
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team