MM
MOLIEHI M

1 reviews | Active since Aug 2015

24 Aug 2015, 08:34

CHRONIC MEDICATION NEVER PAID BY GEMS

DISCHEM PHARMACY SUBMITTED MY CLAIM FOR NEBULIZER TO GEMS ON THE 31 MARCH 2015, IT HAS NEVER PAID UNTIL TODAY.EVERYTIME I CALL GEMS IM GIVEN DIFFERENT RESPONSES.MY SON`S LIFE DEPEND ON IT AS HE HAS BRONCHOPNEUMINA AND ASHMA.I WANTED TO TERMINATE THEIR SERVICES BECAUSE THERE IS NO USE OF PAYING EVERY MONTH AND GETTING A POOR SERVICE AND THEY NEVER DID BASED ON THAT THEY WILL PAY FOR THE NEBULIZER.<br>

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply24 Aug 2015, 09:01
Official
Hello moliehi1982,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards

The GEMS Online Team