Chronic Dept. is a waste of time

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: Sibusiso M

Exactly how long does it take you to process a new repeat script?

Helpful (0)

Replies (2)

Gems (Government Employees Medical Scheme)'s replyOfficial

08 Feb 2019, 16:06

Good day

We appreciate the opportunity to respond. In order for us to assist you, please send us an inbox message with your membership number.

Kind regards
The GEMS online team

Gems (Government Employees Medical Scheme)'s reply08 Feb 2019, 16:06

Official

Good day

We appreciate the opportunity to respond. In order for us to assist you, please send us an inbox message with your membership number.

Kind regards
The GEMS online team

Gems (Government Employees Medical Scheme)'s replyOfficial

12 Feb 2019, 10:06

Good day

Thank you for bringing your concerns to our attention.

Please note that as discussed with you, the last chronic medication prescription received was on the 31st of August 2018. The medicine was processed until the last repeat dispatched and delivered on the 12th of January 2019.

A new chronic medication prescription has not been received. Please send the new prescription for urgent processing to *** or ***.

We look forward to receiving your prescriptions and being of service to you.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)'s reply12 Feb 2019, 10:06