LM
Louise M

1 reviews | Active since Aug 2011

19 Dec 2024, 16:20

Chaotic admin and expensive

Chaotic administration and ignoring emails

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply20 Dec 2024, 09:53
Official
Good day,
 
Thank you for engaging with us. 
 
We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).
 
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours) 
 
If you wish to submit a compliment, please email us on at ***. We look forward to receive your positive feedback. 
 
Regards,
GEMS
LM
Louise M's update21 Dec 2024, 19:23
Reviewer Update
I have sent multiple emails now and called and my matter just gets worse. Pathetoc